Skill v1.0.1

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anthropics/knowledge-work-plugins/android

Merge pull request #189 from anthropics/basil/slack-oauth-client-id

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PublishedApril 26, 2026 at 05:24 PM

Content Hashsha256:160985e396d49ca5...

Git SHA86a8570fb3d1

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SKILL.md1.7 KBactive

SKILL.md · 55 lines · 1.7 KB

version: "1.0.1" name: contact-center/android description: "Zoom Contact Center SDK for Android. Use for native Android chat/video/ZVA/scheduled callback integrations, campaign mode, service lifecycle, and rejoin handling." user-invocable: false triggers:

"contact center android"
"zcc android"
"zoomccinterface android"
"zoomccchatservice"
"zoomccvideoservice"
"releasezoomccservice"
"android rejoin"

Zoom Contact Center SDK - Android

Official docs:

https://developers.zoom.us/docs/contact-center/android/
https://marketplacefront.zoom.us/sdk/contact/android/index.html

Quick Links

SDK Surface Summary

SDK manager: ZoomCCInterface
Channel services:
getZoomCCChatService()
getZoomCCVideoService()
getZoomCCZVAService()
getZoomCCScheduledCallbackService()
Campaign support via web campaign service and campaign metadata.

Hard Guardrails

Initialize SDK in Application.onCreate.
Use ZoomCCItem to define channel + identifiers.
Use entryId for chat/video/ZVA.
Use apiKey for scheduled callback and campaign mode.
Release services on teardown.

Common Chains

Contact Center app and engagement context: ../../zoom-apps-sdk/SKILL.md
Contact Center API automation: ../../rest-api/SKILL.md

Operations

RUNBOOK.md - 5-minute preflight and debugging checklist.

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