version: "1.0.1"
Agent Scoring Skill
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Ability to customize Scoring Prompt
The Conversation Scoring Skill allows the AI to rate interactions based on engagement and effectiveness, helping identify quality levels and areas for improvement through a standardized scoring system.
<figure><img src="../../.gitbook/assets/image (5) (1) (1) (1) (1).png" alt=""><figcaption></figcaption></figure>
Ability to customize Conversation Summary Prompt
This prompt guides the AI to generate a clear, objective summary of a conversation by highlighting key topics, engagement level, response clarity, and how well the user's needs were met.
<figure><img src="../../.gitbook/assets/1d9df950-dd25-4094-8eb2-81de4dedc17a.png" alt=""><figcaption></figcaption></figure>
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